1. Collection of information:
1.1. Personal Information:
PharmaQuant collects personal information including, Users’ name, address, telephone number, email address and which is voluntarily provided by the Users along with the queries submitted by them. i. Personal Information: PharmaQuant collects personal information including, Users’ name, address, telephone number, email address and which is voluntarily provided by the Users along with the queries submitted by them.
1.2. Business Information:
PharmaQuant collects the business information of the entities/organizations for reverting to their queries. We only collect the business information if it is provided on a voluntary basis by the authorized representative of such entity.
1.3. Non-personal Information:
Non-Personal Data is statistical data about user browsing actions and patterns and does not identify any individual collected. Personal and non-personal data are maintained separately with equal importance. Non-Personal Data is used to analyze trends, track User movements across the Site, administer the Site, collect demographic information, amongst others, to develop an understanding of your needs and preferences so that we can customize our Site, features, and Services accordingly.
2. Use of information:
The information provided will be used only by PharmaQuant, persons operating the Site, conducting the business of PharmaQuant or its subsidiaries. Additionally, we will further use your personal information to respond to your requests, improve our level of service and the content of our Site.The information provided will be used only by PharmaQuant, persons operating the Site, conducting the business of PharmaQuant or its subsidiaries. Additionally, we will further use your personal information to respond to your requests, improve our level of service and the content of our Site.
We will use the information we collect from you when you voluntarily provide certain information during any process, avail any services, respond any survey or marketing communication, surf the website, or use certain other site features in the following ways:
i. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
ii. To allow us to better service you in responding to your customer service requests.
iii. To ask for ratings and reviews of services or products
iv. To administer a contest, promotion, survey or other site feature.
v. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails.
vi. Conduct research and analysis of Users’ behavior to improve the Services.
4. Non-personally identifiable Information
PharmaQuant also collects non-personally identifiable information in aggregate form to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors’ internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them and the services we offer. We may also share this information with other companies within the PharmaQuant group and with other third parties. No personally identifiable information is disclosed in this process.
5. Protection of information
6. Data Protection Officer
Data Protection Officer shall be responsible for carrying out to perform the below mentioned responsibility and other fiduciary functions which includes but not limited to the following functions:Data Protection Officer shall be responsible for carrying out to perform the below mentioned responsibility and other fiduciary functions which includes but not limited to the following functions:
i. act as the point of contact for the data principal for the purpose of grievances redressal
ii. shall be responsible to maintaining an inventory of records to be maintained by PharmaQuant
iii. shall review the data protection and data handling assessment
7. Disclosure of information
PharmaQuant may disclose personal information during the specific circumstances to the following categories of recipients under strict confidentiality obligations:PharmaQuant may disclose personal information during the specific circumstances to the following categories of recipients under strict confidentiality obligations:
i. to our group companies as necessary or appropriate to provide the service you requested, to contact you in connection with service offerings, or for other legitimate business purposes.
ii. to our third-party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data.
iii. to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary.
iv. to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes.
v. To our employees to perform business functions and services on our behalf. Such functions may include hosting our Web servers, analyzing data, providing legal, accounting and marketing services, and providing other support services. All such parties will be under obligation to maintain the security and confidentiality of the Personal Information, and to process the data in accordance with our instructions.
8. Data Retention
The User understands that the PharmaQuant will use the User’s data only as long as is necessary to implement, administer and manage the User’s participation in the business , or to comply with legal or regulatory obligations. When the PharmaQuant no longer needs the User’s Personal Data for any of the above purposes, the PharmaQuant will remove it from its systems.
9. Links to third parties
10. Use of IP address
For security purposes PharmaQuant is authorised to track IP addresses of Users accessing the Site. PharmaQuant may also use IP addresses for identifying Users of the Site in order to enforce compliance with the applicable Laws.
i. We collect the Data only when an individual or the authorized representative of a business entity, as the case may be, voluntarily shares such Data on our Platform. We may further verify and collate the Data by using the information about such individual or business entity available in the public domain, as permitted by law, to prevent cases of identity theft, fraud, etc.
ii. We do not knowingly collect Personal Information from anyone under the age of 18 years. If we become aware that we have collected Personal Information from children without verification of parental consent, we take immediate steps to remove that information from our servers. Therefore, if you are a parent or guardian who becomes aware that a minor has provided us with Personal Information, please contact us for removal of the same from the Site.
iii. Our Platform may contain link to third-party website and services that are outside our control. Such third-party websites may collect and store information and data about the user. The PharmaQuant takes no responsibility for the privacy practices followed by these websites or the content available thereof. The PharmaQuant takes no liability for any loss or damage arising directly or indirectly for use of such website by browsing or by transacting through it. Therefore you should use industry recognized software to detect and disinfect virus from any download.
12. Liability and Warranty
Although we have implemented and employed the necessary internet security methods and technology to secure the Data transmitted to us; however the security of the Data transmitted over the internet cannot be guaranteed; thereby we cannot ensure or warrant the security of any information that you transmit to us. You acknowledge and agree that you share the Personal Information with us entirely at your own risk. In light of the above, we declare that: Although we have implemented and employed the necessary internet security methods and technology to secure the Data transmitted to us; however the security of the Data transmitted over the internet cannot be guaranteed; thereby we cannot ensure or warrant the security of any information that you transmit to us. You acknowledge and agree that you share the Personal Information with us entirely at your own risk. In light of the above, we declare that:
i. We shall not be held liable for any loss or injury caused to you, as a result of voluntary disclosure of the Data by you to a third party.
ii. Notwithstanding anything contained in this Policy, we disclaim all the warranty for any loss, damage or misuse of the Data.
iii. We take no responsibility or liability for the privacy practices and security of Data collected by the third-party website linked to our Platform as they are not within the ambit of our control.
13. Disputes, Governing Law And Jurisdiction
All disputes with respect to the use of the Site and matters related thereto shall be governed by the laws of India regardless of your country of origin or where you access the Site, and notwithstanding of any conflict of law principles and the United Nations Convention for the International Sale of Good, and shall be subject to the exclusive jurisdiction of the courts in Kolkata, India.
The Policy may be amended in response to changing legal, technical, and business developments or at the sole discretion of the PharmaQuant. Unless otherwise specified, such revisions shall take effect from the day and date they are posted on the Site. You are advised to consult this Policy regularly for any changes, and your continued access and use of the Site shall be deemed as an acceptance to the changes in the Policy.
Grievance Redressal: In the event of any queries or grievances regarding our Services, or if you wish to report a security breach or otherwise require any assistance, you may contact our Grievance Redressal Officer at firstname.lastname@example.org